Ollie Terms of Use
Last updated: November 11, 2026
These Terms of Use ("Terms") are an agreement between you and Creative Playground LLC ("we", "us") for the Ollie app. By using Ollie you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use Ollie.
1. Ollie is a wellness app, not medical advice
Ollie helps you build two habits: drinking water and walking. It is a general wellness app. It does not diagnose, treat, cure or prevent any condition, and it is not a medical device.
- Water and step goals are general suggestions or numbers you choose. They are not made for any health condition.
- If you have a heart, kidney or liver condition, have been told to limit fluids or activity, are pregnant, or take medicine that changes how your body handles water, ask your doctor what's right for you before changing how much you drink or walk.
- Drinking much more water than your body needs in a short time can be harmful. More is not always better.
- Steps come from Apple Health and can be late or not exact. Water totals are only as accurate as what you log. Streaks and medals are there to motivate you, not to measure your health.
- Don't ignore professional advice or delay getting it because of something in Ollie.
- If you feel very unwell or think you have a medical emergency, call your local emergency number right away.
See also our Disclaimer.
2. Who can use Ollie
You must be at least 13 years old. If you are under the age of adulthood where you live, a parent or guardian must agree to these Terms for you. You may use Ollie only for your own personal, non-commercial use.
3. Your data
Your logs belong to you. Ollie has no account and no Ollie server. Your water logs and step counts stay on your device. If you keep "Streaks follow you" on, your streak days, best streak and medals are saved in your own private iCloud. See the Privacy Policy for details. We have no copy of your data, so we can't recover it for you.
4. Ollie Plus subscriptions
Some features need an Ollie Plus subscription. Water logging, steps, streaks, medals and reminders are free. The current list of Plus features is shown in the app before you buy.
- Plans: Ollie Plus is offered as an auto-renewing subscription, currently $29.99 per year or $4.99 per month in the US (prices vary by country and are shown in the app before you buy).
- Free trial: eligible new subscribers to the yearly plan get a 3-day free trial. If you don't cancel at least 24 hours before the trial ends, your subscription starts and you are charged the yearly price. We also remind you the day before the trial ends.
- Billing: payment is charged to your Apple ID at confirmation of purchase (or when the trial ends).
- Auto-renewal: your subscription renews automatically for the same period and price unless you cancel at least 24 hours before the end of the current period. Your Apple ID is charged within 24 hours before renewal.
- Cancel or manage: go to iPhone Settings › [your name] › Subscriptions. Canceling stops future renewals; you keep Plus until the end of the period you paid for.
- Offers: introductory, promotional or win-back offers show their price, length and the price after the offer in the app before you accept them.
- Refunds: purchases are handled by Apple. To request a refund, visit reportaproblem.apple.com.
- Restore: use "Restore purchases" in Ollie to get Plus back on a new device with the same Apple ID.
Apple's Licensed Application End User License Agreement also applies to your use of Ollie. If these Terms conflict with it, these Terms apply to the extent allowed.
5. Acceptable use
Don't misuse Ollie. For example, don't reverse engineer it (except where the law allows), interfere with it, or use it to break the law.
6. Ollie's content
Ollie, the otter, the app's design, text and artwork belong to us and are protected by law. You get a personal, non-transferable, revocable license to use the app under these Terms.
7. Apple Health and other services
Ollie can read and write some data with Apple Health, and save your streak to your private iCloud, if you allow it. Apple Health, iCloud and the App Store are provided by Apple under Apple's own terms. We aren't responsible for third-party services.
8. Changes and availability
We may update Ollie or these Terms. If we make meaningful changes, we'll tell you in the app before they apply. We may change or stop features, but we won't take away a Plus period you already paid for without a pro-rated remedy where the law requires it.
9. Disclaimers
Ollie is provided "as is" and "as available". To the fullest extent allowed by law, we disclaim all warranties, express or implied, including fitness for a particular purpose and accuracy. Reminders depend on your device's notification settings and may not always arrive, so don't rely on Ollie as your only reminder for anything important to your health.
10. Limitation of liability
To the fullest extent allowed by law, we are not liable for indirect, incidental, special or consequential damages, or for any health decision you make based on the app. Our total liability for any claim is limited to the amount you paid for Ollie in the 12 months before the claim, or $50 if you paid nothing. Some places don't allow these limits, so they may not apply to you.
11. Ending your use
You can stop using Ollie anytime by deleting the app (and canceling any subscription in your Apple ID settings). We may suspend access if you seriously break these Terms.
12. Governing law
These Terms are governed by the laws of the State of California, United States, without regard to conflict-of-law rules. You may also have rights under the consumer laws of where you live, which these Terms don't override.
13. Contact
Creative Playground LLC · 773 Diamond Valley Rd, West Sacramento, CA 95605 · support@olliehabits.app